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Q: What programs do you need to work with the Chalkart?

A: Most design programs work with PDF, PSD and JPEG files. We have created all the Menu Templates in Photoshop and have saved the files with all the elements in layers so you can change and move parts of the design easily. You can down load a free 30 day trial of  Photoshop at www.adobe.com
There are plenty of free design programs online but we think the best is www.inkscape.org


Q: Where do I download my artwork?

A: Log in with your username and password and go to the My Cart button at the top. Scroll down and click on My account and you will see your images. To begin your download click on the blue arrow. The password to open your artwork is next to the download button.


Q: How does my artwork arrive once we have downloaded it?

A: It arrives in Zip File which you will need the password which is located next to the download button to unlock it. Most computers comes with a zip program pre-installed. If you don’t have a Zip program on your computer you can download a free trial version at www.winzip.com


Q: Can I share or transfer my downloads with others?

A: Our License only covers single users and is only Licensed to the individual purchaser. The artwork is not to be shared or transferred. To see more information about our Terms of Use Click Here


Q: Can I use the artwork over a network of stores?

A: The artwork is licensed for the individual user. If you need to have the artwork shared over multiple outlets then you will need to purchase a multi seat licence. For more information on a Multi Seat License please contact us.


Q: How long are Chalkart Credits good for?

A: The Chalkart Credits do not expire and are free to use them for future projects.


Q: Can I get a refund of unused Chalkart Credits?

A: There are no refunds on unused Chalkart Credits.


Q: Can I use the Designer Library to produce finished art?

A: The Designer Library is only for layout and design purposes and can not be used for finished art.

If you have any other questions please contact us at info@chalkartstudio.com

 

 

 

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